More detail
Explain the obstacle so the support can fit
Be specific about what stopped you attending
Forgetting the date, not arranging transport, feeling afraid of the appointment and being unsure about treatment are different problems. They can also happen together.
Tell your worker what happened on the last occasion. For example: ‘I remembered in the morning, got absorbed in something else and noticed the time after the appointment.’ That gives you something specific to plan around without labelling it a lack of interest.
Ask for one practical adjustment
If you forget dates, ask for a reminder message. If getting there is the barrier, ask to confirm the journey or discuss whether a different appointment format is available. If the session is hard to follow, ask for a pause and a short written next step.
Agree how to reconnect after a missed appointment, including which number to use. Keep that contact with the appointment details.
Include what the substance is doing for you
You may be using it to settle thoughts, manage feelings or get to sleep. Tell your worker about that need as well as the unwanted effects. Support needs to address what you are struggling with, not just count what you use.
The existing alcohol-and-drugs guide below covers practical support and withdrawal cautions.